Welcome to Cadillac Of Naperville

Cadillac of Naperville has set the bar incredibly high! From start to finish, the team displayed absolute perfection in every aspect of their service. Their respectful and caring approach made me feel like family. I couldn’t have asked for a better experience—professional, patient, and always with a smile. Highly recommend if you want impeccable service and a genuine connection! Shout out to Mark Heffner such a great guy with perfect communication skills!

We felt that we were special customers. Everything handled throughly and all our questions answered. Very happy with our purchase and would return again in the future.

Impressive place to do business. Very well maintained and very friendly people. As a customer I felt respected and appreciated.

Great service in a new beautiful facility. Aaron Thomas does an excellent job, very friendly and knowledgeable.

Had a great experience purchasing and trading in a vehicle on Saturday. Mark F was great to work with along with the finance manager Sherri. Everything was explained in detail including all of the features my car came with. I recommend this dealership.

Les Laufer was a great salesperson who helped every step in the purchase process along with Tony Capparelli. Sherri Pacchiano was great in the financing process as well!

Since I had purchased my Cadillac Escalade ESV in 2021, I still go out of my way to go to THIS dealership. It's about 25 miles from where I live and there are closer dealerships but none like this one. The service is EXCEPTIONAL at all levels and departments to me over the years, although, I mostly deal with JOSE in the SERVICE department who always makes sure my daughters and I want for nothing while we are waiting for our vehicle to get serviced from a loaner vehicle to a ride to a restaurant while we wait for shorter times. They have earned my business and I will continue to support this dealership that specializes in SERVICE and have QUALITY people representing the company.

We recently bought a used car for my son from Cadillac of Naperville and Tommy Laskaris was an absolute pleasure to work with! He made the whole process seamless and easy. Gorgeous facility and stellar customer service. Highly recommend!

Me and my daughter went into this car dealership and was treated like we were Princesses and family. Mr. Rey greeted us at the door, offered us drinks and snacks, and gave us directions to the powder room if we needed it. Mr. Rey was so helpful and knowledgeable about the SUVs we were interested in. He showed us different SUVs in their computer system, on their showroom floor, and on their lot. All we had to do was tell Mr. Rey what we were looking to purchase and he came through (he found us the right SUV for us). Ms. Sherri, Tommy and the rest of the Cadillac crew was helpful and pleasant as well. I didn’t spend hours doing paperwork like I have experienced at previous dealerships. We felt so comfortable there I even named Mr. Rey my Godfather. (lol) Thank you so much Cadillac of Naperville we love you all and we are enjoying our Cadillac XT6.

Tommy has been amazing to work with! We just purchased our second car from him. He is so helpful and knowledgeable. Don’t make the same mistake I did and go around to other dealerships. You will not get the same service or quality at other places.

Very professional and friendly staff. Marc answered a lot of my questions via email before I arrived. So once I drove the XT4 I was sold. Marc worked quickly and I was out of there with my car in about 2 total hours.

Had a great experience working with Marc at Cadillac of Naperville. He made the process super easy efficient and overall a great experience. He answered almost all my questions via email before I even arrived so once I got there, test drove the car and decided I liked it. It was a quick process. I would highly recommend him and this dealership to anyone who is interested in buying a great car.

I purchased the car on May 21, I enjoyed the experience, Very professional team at this store, from the sales Les, Brad, all of them provide very quick accurate information as possible as they can, Finally Tommy was very patient to explain every details about the car, very kind service, I highly recommend this store. Thank you.

We had a wonderful customer experience with the purchase of our new Buick Envision Essence. Seth Lafido was very helpful, professional, friendly, and was eager to make the process of our purchase go smoothly, quick, and easy. I appreciated the check up calls before and after our experience, that made us feel that he was prepared and cared that we the trip home ok and everything was working out so far with the Buick! Sherri, the finance manager was also great! She was also very professional, informative, understanding and very helpful getting the sale finalized with ease! We love our vehicle so far and would definitely recommend Cadillac if Naperville to anyone who is looking for their next vehicle!

Fantastic buying experience here. Bobby treated me a VIP and was able to get me the vehicle that suited my growing family perfectly and I cannot be more thankful.

Tommy and Les went above and beyond my expectations and they were in constant communication.

Beautiful Cadillac dealership and very polite and professional staff. Ben is your guy in service IMO had a great experience for my 2021 Escalade ESV. Highly recommend

Ray and Tommy were great to work with at Naperville Cadillac. They made us feel like family and treated us with respect and took every effort to make sure we knew about our car before we left the dealership.

Ray Gandurski is by far the best salesman I’ve ever worked with. He was informative, thorough and made sure the entire experience was seamless. I highly recommend Ray for all of your Cadillac needs! I also received a follow up call from the sales manager, Bobby, to make sure I was completely happy with my purchase. I’ve also worked with Jose in the service department, and I was in and out with all of my questions answered. My car was also detailed and returned to me in spotless condition. Overall, it was a 5 star, top notch experience!! I’ll definitely be purchasing all of my Cadillacs from Naperville Cadillac.

Purchased Cadillac Lyriq from Cadillac of Naperville in February 2024. I was shopping for EV SUV and checking Cadilliac Lyriq along with other EVs. Mark Heffner worked with me throughout the purchase process making it was smooth and easy. Mark Heffner was knowledgeable and suggested the right options while not being pushy for the sale. After purchase Mark H reached out to check if I needed any help making it overall a pleasant experience. Mark Heffner and Steven Bajsanski were professional and would highly recommend Cadillac of Naperville.

Quick response to customer satisfaction with new vehicle purchase would highly recommend Naperville Cadillac customer service is 10

I traveled from Louisiana to Chicago O’Hare Airport, was meet there by Tommy and brought back to the dealership. They have the nicest place with the most helpful people working there. I was shown the vehicle I went to look at and it was everything they said it was. I was treated to lunch at a fantastic restaurant, so when I left I had a full stomach and a full tank of gas. Thanks Tommy, Bobby and Brad for a great experience

Service advisor Mike did an excellent job of assisting me. His professionalism, patience and communication are second to none. My situation morphed into more than routine service visit but Mike handled it with ease. Great experience.

Have bought and serviced 4 Cadillac vehicles and Jon Blake was my sales representative on all 4 of them; 2010, 2015, 2021 and 2022 Escalades. This gentleman is great to work with he is very friendly and will work hard to earn your business and still assist you with service needs post the sale. He has helped me and is my first point of contact when I am in the market for a new vehicle or just inquiring about some features and technology on Cadillacs. HE IS A CAR GUY. I recommend anyone on the market to get hold of Jon his service speaks for itself.

Thank you for your service and patience. Mark helped us buying our car. Cristina and Jeff helped us with the maintenance.