This was a return for the second time and I was lucky enough to get my past salesman, Ray, so things went smoothly and I had my new car with only one visit Best dealership i have ever been to

I’ve had the privilege of dealing with Ray Gandurski for the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 black Lyriq wrapped in Pearl Light Green. It is the most beautiful and distinctive car you will ever see. Ray personally oversaw the entire process until it was done to perfection. It’s not an exaggeration to say that Ray has become more than a car salesman. From my first interaction and purchase, he’s become a trusted friend. I have never felt “sold” to but “advised,” never pushy, but consultative. His commitment and genuine care for his clients are unparalleled. What’s more, Ray’s support doesn’t end with the sale. He remains readily available for questions or whenever there is an issue with my vehicle which is rare. If necessary he works closely with service department to ensure quick and competent solutions. Ray is consistently there to offer expert guidance and thoughtful insights. Ray Gandurski is the epitome of a true automotive professional. He combines an extensive knowledge of Cadillac vehicles and the automotive marketplace in general. He has a passion for ensuring that his clients receive personalized and top-notch service. Each transaction with Ray and his team feels like a consultative process aimed at securing the best vehicle. He is dedicated to exceptional service, client satisfaction, and most importantly, building lasting relationships with his clients. I have purchased or leased new vehicles every year or two through many different dealerships over the past 60 years and never experienced the kind of excellent service that I experienced with Ray Gandurski and his team at Naperville Cadillac. Jean Singer

Fantastic service! I got the car of my dreams and I couldn't be happier! They worked hard to get me exactly what I wanted. I would recommend buying here for a great deal and unbeatable service. I will buy my next Cadillac here.

Outstanding Customer Service, from Tommy, Bob and Sherri. 2nd purchase from this Dealership. Continues to take care of the customer with attention to details, with a coordinated effort to make the total experience, from start to the financial end. Thanks again We will enjoy the Cadillac experience.

Excellent service. Everyone went above and beyond to make me feel welcome. They were also super efficient.

A most pleasant experience. All persons are very polite, patient, and very professional. Everything was handled in a most professional manner. We couldn't be more pleased. The Cadillac and the GM history of excellence did really shine. Max, our sales executive was very personable and patient.

Mark and Sherri were phenomenal. Mark was my salesman and Sherri coordinated and prepared my vehicle protection and finance documents. Both were transparent, patient and highly knowledgeable in their roles. Mark took me through his inventory and explained the differences of each vehicle, their unique features and benefits to me as a buyer. Having zero car knowledge, I appreciated the education on the cadillac brand. Sherri did the same with the protection plans and finance documents. She made a typically mundane process fun and kept us laughing through the transaction and recommended a great spot to celebrate after our purchase. This is my 2nd purchase here and I will 100% be back for my next vehicle!

Purchased from out of state and was able to get everything taken care of over the phone so we could drive in, take ownership and drive away. Painless car buying experience.

Worked with Ray to purchase my new car, Ray was great to work with and I was really impressed with the entire team at Cadillac of Naperville. They all helped to get me just the right car.

My salesman, Ray, went above and beyond to assist and make sure all was well with the vehicle before I left the dealership. Thank you!

Everyone was helpful when making my decision and purchasing my new car. The conversations were always pleasant and questions were answered quickly and efficiently.

Great dealership with a large selection of both new and used cars and very professional staff. We had the honor of working with veteran sales rep Lester L, sales manager Brad, and finance manager Sherry. They were all very kind, honest, and made the whole car buying process very easy. We are very happy with our Escalade and would recommend this dealership to family and friends.

We had an amazing experience from start to finish at Cadillac of Naperville, Bennett, Bobby and Sherri were all amazing to work with and I would recommend them to anyone in the market for a new car!

Cadillac of Naperville has set the bar incredibly high! From start to finish, the team displayed absolute perfection in every aspect of their service. Their respectful and caring approach made me feel like family. I couldn’t have asked for a better experience—professional, patient, and always with a smile. Highly recommend if you want impeccable service and a genuine connection! Shout out to Mark Heffner such a great guy with perfect communication skills!

We felt that we were special customers. Everything handled throughly and all our questions answered. Very happy with our purchase and would return again in the future.