Welcome to Cadillac Of Naperville

I have bought several cars through this dealership. Every sales person, every sales manager, every service person and even the appointment scheduler are amazing! Great customer service, attention to detail and kind and courteous. It is so refreshing to deal with a dealership with honesty and transparency. Even during the beginning of The pandemic when I had to buy a new car the process was so easy and the car and paperwork was delivered to my home! Just great customer service! I don’t think I’m ever leaving !😄

Highly recommend this dealership. We worked with John and Bob on the purchase of our new XT6. They were both genuine and easy to work with through the process. There weren’t any sneaky or high pressure sales tactics. It made the car buying process much more enjoyable after a previous poor experience at a different dealership. Jeff in financing was also great!

Best dealership. Service and sales staff are superior, knowledgeable and customer focused.

Second purchase from Naperville of Cadillac. Sales process was fairly easy and their service department is great. They all treat you with respect.

I just purchased my first Cadillac from Cadillac of Naperville. I couldn't be more pleased with the experience. Everything was seamless: the test drive, the loan process, and the paperwork was all done quickly and efficiently. My new car was detailed and had a full tank of gas by the time I was ready to leave.

We had a great experience leasing our new XT6 - Mark and team were very helpful, knowledgeable and friendly and made the whole process painless.

When I brought in my CTS 2008 Cadillac for fender repair on Oct. 18, 2021, I mentioned a rubbing noise I had been hearing. Not only was the body work done to perfection, Jose Trujillo oversaw important mechanical needs not caused by the fender accident. These were found by the mechanics, which they also addressed to perfection. My 13 year old car runs like new and I feel safe and secure driving it. When I got the car back, I saw a tiny GM emblem was not replaced on the new fender. Joe Rodriguez saw to getting it taken care of immediately. On top of it all, Jose Trujillo, Joe Rodriguez and the mechanics of Cadillac got me back on the road within my short time frame. Everyone at Naperville Cadillac deserves an A++ for such great service.

My experience at Naperville Cadillac has always been great the salesman’s are funny and respectful I recently purchased a 2018 ct6 Cadillac and I was treated as a king should be treated

Scott was professional and courteous, and we enjoyed working with him.

I brought my car in for a check engine light. They diagnosed the problem and found out it was covered by warranty. Three hours later I had my car fixed with rides to and from my house. This cost me nothing and I appreciate their quality service.Great job.

The Naperville Cadillac team was super helpful. They made the purchase of our XT5 as easy as possible. It was a great car buying experience and dare I say FUN!

Did a great job fixing my car and making me new keys! Respectful and courteous.

Every time I go into the dealership for my vehicle checkup everyone is so kind and courteous the work that is performed is so professional I will recommend this dealership to all my friends and family

Cadellac of Naperville is a total representation of the definition of the term Cadellac which means the best, top shelf, prime…it is how I was treated. Thank you Chris, for going out of your way for me.

I have nothing but great things to say about my experience at Cadillac of Naperville. I originally took my car to Pep Boys because my check engine light came on and my vehicle was starting to die out or stall at traffic lights/stop signs. Pep Boys had my car for 7 days and after claiming it was one thing after the other they swapped out 3 different parts, but eventually called me and told me they couldn't figure it out and told me to come pick up my vehicle!!! So I decided to take my vehicle up the road to Cadillac of Naperville, which was the best decision that I could of made. They received my vehicle, did a diagnostic, and had my car fixed in 1 day. They also did a full break replacement and an oil change. They charged me less for all that then Pep Boys was going to for just replacing a faulty air flow sensor. I dealt with Chris from the service department and he was great. From start to finish was professional, kept in contact with me from start to finish, and I would highly recommend asking for him if you go get your car serviced at Cadillac of Naperville. I always thought dealerships were always super expensive and trying to rip people off, but I stand corrected and I saved over $1,000 dollars going to them instead of Pep Boys. This is my new go to place for any car services I need.

Everything was great. Service technicians were all super nice and professional. If there was a negative it was that they are 3 weeks out to get a loaner car. I did get a ride home, but I lake having a car.

I bought my SRX from here in 2014 and I have been taking it to them for oil changes, brakes, and other body work ever since then. These guys are fantastic! They always provide shuttle service and take great care of me. Yesterday they did my brakes and a couple other things, and I asked them if they could buff out some minor damage. I took it back today for the buff and they did my entire car and didn't charge me anything for it! The service guy Joe was great, and this just shows how they care for their long time customers. Highly recommend Cadillac of Naperville.

They are Trustworthy, quick and painless-the dealership made the process easy, Professional and polite and Attentive to customers needs. Overall very happy with their service. I strongly recommend this dealership.

Friendly, helpful. Preformed service in the amount of time they promised. Comfortable waiting area. Highly recommend.

John, Stephan, and Jeff, nice people to do business with. Very professional but also personable. Would definitely return, hopefully there still at the dealership next time. This post is on my wife’s account. Tom K

Amazing service and hassle free. I highly recommend!

Scheduled maintenance went exactly as it should. Friendly, competent service. And even washed and vacuumed my vehicle. It was ready when it was promised. Very professional.

Excellent work.

Went in for service expecting to pay $400+ for brakes and was pleased with the review that the brakes were fine. Got an oil change for $72

I was taken care by Blake who always takes car of my issues. Everything think was done according to the time frame they said. I think Cadillac of Naperville Service is great.