Welcome to Cadillac Of Naperville

Had a great experience purchasing and trading in a vehicle on Saturday. Mark F was great to work with along with the finance manager Sherri. Everything was explained in detail including all of the features my car came with. I recommend this dealership.

Since I had purchased my Cadillac Escalade ESV in 2021, I still go out of my way to go to THIS dealership. It's about 25 miles from where I live and there are closer dealerships but none like this one. The service is EXCEPTIONAL at all levels and departments to me over the years, although, I mostly deal with JOSE in the SERVICE department who always makes sure my daughters and I want for nothing while we are waiting for our vehicle to get serviced from a loaner vehicle to a ride to a restaurant while we wait for shorter times. They have earned my business and I will continue to support this dealership that specializes in SERVICE and have QUALITY people representing the company.

We recently bought a used car for my son from Cadillac of Naperville and Tommy Laskaris was an absolute pleasure to work with! He made the whole process seamless and easy. Gorgeous facility and stellar customer service. Highly recommend!

Me and my daughter went into this car dealership and was treated like we were Princesses and family. Mr. Rey greeted us at the door, offered us drinks and snacks, and gave us directions to the powder room if we needed it. Mr. Rey was so helpful and knowledgeable about the SUVs we were interested in. He showed us different SUVs in their computer system, on their showroom floor, and on their lot. All we had to do was tell Mr. Rey what we were looking to purchase and he came through (he found us the right SUV for us). Ms. Sherri, Tommy and the rest of the Cadillac crew was helpful and pleasant as well. I didn’t spend hours doing paperwork like I have experienced at previous dealerships. We felt so comfortable there I even named Mr. Rey my Godfather. (lol) Thank you so much Cadillac of Naperville we love you all and we are enjoying our Cadillac XT6.

Tommy has been amazing to work with! We just purchased our second car from him. He is so helpful and knowledgeable. Don’t make the same mistake I did and go around to other dealerships. You will not get the same service or quality at other places.

Had a great experience working with Marc at Cadillac of Naperville. He made the process super easy efficient and overall a great experience. He answered almost all my questions via email before I even arrived so once I got there, test drove the car and decided I liked it. It was a quick process. I would highly recommend him and this dealership to anyone who is interested in buying a great car.

I purchased the car on May 21, I enjoyed the experience, Very professional team at this store, from the sales Les, Brad, all of them provide very quick accurate information as possible as they can, Finally Tommy was very patient to explain every details about the car, very kind service, I highly recommend this store. Thank you.

Fantastic buying experience here. Bobby treated me a VIP and was able to get me the vehicle that suited my growing family perfectly and I cannot be more thankful.

Beautiful Cadillac dealership and very polite and professional staff. Ben is your guy in service IMO had a great experience for my 2021 Escalade ESV. Highly recommend

Ray Gandurski is by far the best salesman I’ve ever worked with. He was informative, thorough and made sure the entire experience was seamless. I highly recommend Ray for all of your Cadillac needs! I also received a follow up call from the sales manager, Bobby, to make sure I was completely happy with my purchase. I’ve also worked with Jose in the service department, and I was in and out with all of my questions answered. My car was also detailed and returned to me in spotless condition. Overall, it was a 5 star, top notch experience!! I’ll definitely be purchasing all of my Cadillacs from Naperville Cadillac.

Purchased Cadillac Lyriq from Cadillac of Naperville in February 2024. I was shopping for EV SUV and checking Cadilliac Lyriq along with other EVs. Mark Heffner worked with me throughout the purchase process making it was smooth and easy. Mark Heffner was knowledgeable and suggested the right options while not being pushy for the sale. After purchase Mark H reached out to check if I needed any help making it overall a pleasant experience. Mark Heffner and Steven Bajsanski were professional and would highly recommend Cadillac of Naperville.

Quick response to customer satisfaction with new vehicle purchase would highly recommend Naperville Cadillac customer service is 10

I traveled from Louisiana to Chicago O’Hare Airport, was meet there by Tommy and brought back to the dealership. They have the nicest place with the most helpful people working there. I was shown the vehicle I went to look at and it was everything they said it was. I was treated to lunch at a fantastic restaurant, so when I left I had a full stomach and a full tank of gas. Thanks Tommy, Bobby and Brad for a great experience

Service advisor Mike did an excellent job of assisting me. His professionalism, patience and communication are second to none. My situation morphed into more than routine service visit but Mike handled it with ease. Great experience.

Thank you for your service and patience. Mark helped us buying our car. Cristina and Jeff helped us with the maintenance.

I just had my first experience ever with this dealership. Dan from the parts department went above and beyond (to say the least). Corporate accidentally shipped something to the dealership instead of my house and Dan personally saw to it that I got it in my possession ASAP even though there was a mishap with the initial order on corporate's side of things. I am really thankful for Dan's willingness to go above and beyond to make sure that I had a good customer experience and look forward to having my maintenance done at this dealership moving forward because of how good this first experience was.

10/10 I walked in with no appointment and Usaid quickly assisted. Unlike other dealerships they’re up front with you and honest people. Big shout out to Usaid and Brad for helping us close the deal.

If you want to buy a new car, get a Cadillac. If you buy a Cadillac get yourself over to Cadillac of Naperville. These guys are indescribably and spectacularly good. Can't find the superlatives. Friendly, accommodating, helpful, great customer experience all round! Go to cadillac of Naperville and see for yourself!

Brought my Cadillac CTS to get checked out and needed a rental car to get back home. They not only told me exactly what was wrong with my car, but they were able to get me a rented brand new Cadillac suv from Hertz to get me back home! Exceptional customer service and amazing work.

I am sharing a commendation for Ben at the Cadillac Naperville service department. After a disappointing experience at Cadillac Heritage in Lombard, where the service team was unprofessional and argumentative, I reached out to Ben for assistance with an urgent oil change. He exceeded my expectations by accommodating me promptly and ensuring the service was completed without delay. Ben's exceptional customer service, professionalism, and willingness to help made me feel valued as a customer. I regret not having come to Cadillac Naperville sooner and highly recommend Ben for his outstanding service. He truly stands out as an exemplary representative of the dealership. ⭐⭐⭐⭐⭐💯

We bought a pre-owned vehicle at Cadillac of Naperville and were extremely pleased with their professional and personable service. They were straightforward, upfront, and honest. We came from out of state, and though they had already completed their own inspection and servicing, at our request they took the vehicle to a local auto service center of our choosing, for an independent pre-buy inspection that we paid for, prior to our arriving in town the next day. The vehicle had no issues from the independent inspection. There was one snag that came up in the required paperwork since we are from out of state, but Marc (our salesman), Noel, and Brad worked tirelessly to find a mutually satisfactory solution and allow us to complete the purchase. We couldn't be more pleased with their service and professionalism!

Met my expectations very good professional service

Great service! Will definitely buy a car here again!

Purchased a CT4 V from Noel. Excellent experience. Will be referring him and this dealership to friends and family!

Marc Figueroa(sales) and Noel Schlueter(finance) are professional and everything is transparent. I highly recommend visiting Cadillac of Naperville and asking for Marc if you’re looking for a great buying experience.